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Door Instructions - For 2000 through 2004 Jeep Grand Cherokee

These instructions are designed to guide you through the step by step process of replacing or repairing the window motor/track assembly. These instructions will also show you how to remove the following items:

• Door Panel

• Door Speaker

• Front Window

• Door Window & Lock Controls

As the story goes, we (my family) pulled into a parking lot, got out of the truck, closed the door, and watched the passenger side window slowly go down all by itself. Got back in the truck and tried to roll it back up, no movement at all. We could hear the motor doing something but still no action. So we drove home with the window down, in 100 degree heat (ouch).

So I tore into it the next morning to learn that the top cable was off the track. It was also un-hooked from the track mechanism. So, I hooked it all back up just to have it break again within 5 minutes. Took everything back apart and learned that the top cable end was pulling through the plastic track mechanism. Called the local Jeep parts department and they said you have to purchase the entire window assembly for $275. Called NAPA and they said they have a replacement for $112 and the salvage yard wanted $80. Would rather pay $112 for a new one than pay $80 for a used one. Being a person that always tries to fix the broke one (Free is always better than $112), I took some Quick Steel and applied it to the track mechanism with the cables in place.

Allow 1 hour to do the entire job. I try to detail all of the instructions I do to make them so a 10 year old could follow them. Because of the tension in the cable (if a repair of the assembly is attempted) I would not ask anyone younger than 14 to do it.

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Instructions: Please read the ENTIRE step before you perform it.

1. Open the door and remove the top screw cover and remove the screw (cross tip).
   
2. Remove the screw at the door handle (cross tip) and the torque screw behind the door lever (T-15).
   
3. Pull on the bottom of the door pocket to release the clips at the bottom of the door, then work around the rest of the door until all the clips are free. NOTE: Hold the door panel in place to disconnect the attached wires and arms.
4. While holding the door panel in place, pull the top of it away from the door and put your hand in the area to release the 2 wired connections and the 2 latch levers.
   
   Once the connections are free, set the door panel aside.
5. Remove the 4 screws that hold the speaker in place, disconnect the speaker and set it aside.
   
6. Take note how the wires and arms go through the door plastic and remove the plastic that insulates the door.
   
7. Remove the inner window seal. It simply lifts off.
   
8. Look into the door panel and remove the 2 clips that secure the window to the track guide. I used the needle nose pliers for this. Once you have the clips out, work the studs out of the guide and lift the window from the door (up and out).
   
   If the clips are out of reach for some reason, you can slide the window up from the bottom. If you need to use the switches for some reason, you can remove it from the door panel with the T-20 driver.
   
   NOTE: When you go to put the window back in, align the window studs on top of the guide plastic pieces and push down on the window a little, they will pop in very easy.
   Once the window is out, you can look down the window slot and see the track, cable guide, etc. The top cable was loose on mine.
   
9. Un-clip the window motor wire. The red tab slides up to un-lock the connector, then press the release on the end to un-plug it.
   
   Once un-plugged, push it into the door.
10. You are now ready to remove the door motor and track assembly. To do this, loosen the 3 screws on the motor (8 mm, yellow), loosen 2 of the track bolts (10 mm, yellow) and remove the 2 remaining track bolts (10 mm, red).
    
11. Work the motor / track assembly out of the lower forward hole in the door.
    
    You are now ready to install the new assembly, just reverse the steps above. If you want to try to fix the assembly you have, continue.
12. Once the track assembly is out, lay it on the ground and remove the lower cable guide, it keeps the window guide on the track. Using a screw driver, press the tab and slide it out.
    
13. Remove the window guide, turn it so that you can connect the cable in the guide. (I used a product called Quick Steel. It comes in a tube and is like a clay substance that you kneed together. It sets in 5 minutes and cures in 1 hour. After I put it on my cable connection I let it sit for about 75 minutes before I re-attached the guide and secured the cables).
    
14. Be careful not to get the cable twisted. Install the window guide on the track, align the cable guides and secure the cables.
    
    You should now be ready to put everything back together.

NOTE: Put everything back together in the reverse order. After you are done you will need to clean the window, it will be greasy.

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These instructions were modified on 07/02/2012.

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